How you go about ensuring the safety of both employees and customers at your workplace will naturally depend on the nature of your business. For example, the safety concerns of someone who runs a construction business won’t completely overlap with those of an accounting firm’s owner.
However, there are some general tips to keep in mind when planning how you’ll optimize safety and security, regardless of your industry. The following are among the more noteworthy. Whether you’re just beginning to plan security measures for a new business, or you’re auditing your current security measures, consider how they can help you develop a more thorough plan.
This may seem like a no-brainer, but as an essential tip, it earns its spot on this list.
You need to begin planning security and safety measures by identifying the potential risks to your customers and employees. This will help you determine how to guard against risks.
For example, perhaps your workplace is the type that could potentially attract violent criminals. If so, you may be permitted to hire security personnel armed with handguns to protect your business. This, of course, won’t be necessary at all workplaces, but that’s the point—you must determine your business’ specific needs when first making plans.
It’s also important to research the laws and regulations that may impact your security measures. Depending on your line of work, you may be legally required to take certain safety steps.
It’s always best to err on the side of being overcautious when planning how to secure your workplace. You don’t want your business’ reputation (as well as financial health) to suffer as a result of, for example, a premises liability lawsuit.
Assess Training Needs
Implementing an employee and customer safety and security plan may not merely involve establishing permanent security measures. To some degree, you may also need to regularly train employees to ensure maximum safety.
Sometimes it’s obvious when employees will need regular training. For example, if any of your workers handle potentially harmful chemicals, you’ll have to train them accordingly.
However, there may be types of employee safety training that are necessary, but not particularly obvious. For instance, sometimes your employees’ work may involve lifting heavy objects. If so, it’s wise to train them to do so in a way that minimizes the risk of injury.
That’s just one example. Just as you’ve set aside time to evaluate risks and determine how you’ll guard against them via permanent security measures, also take some time to thoroughly consider which types of training you should require.
Again, because the nature of your safety plans will be linked to the nature of your business, the degree to which this tip applies may vary from one business to another. That said, you have to remember you’re only one person. As a business owner, you may ultimately be the one most responsible for ensuring employee and customer safety, but you’ll do so more effectively if you have help.
There are likely other high-ranking members of your company who can assist you by taking on certain roles in regard to maximizing safety and security. For example, if some of your teams perform work that may involve the use of tools and equipment that can cause harm when damaged, those responsible for supervising said teams could also be responsible for ensuring their equipment is routinely maintained and inspected according to OSHA guidelines.
Don’t overlook the importance of applying these tips! Doing what you can to protect employees and customers isn’t just a responsibility—it’s also simply a matter of ethics.